HAPPY TAILS
PET CARE, Inc.
SCHEDULING/CANCELLATION POLICY
-
Reservations for overnight care (starting with new clients) require 25% deposit.
-
Deposit refundable for cancellations 7 days or more prior to start date
-
25% due at start date
-
50% due upon return
-
Dates are first come, first serve
-
-
Fees based on distance from office, number/type of animals, type of care needed.
-
Walks start at $10 for 30mins
-
Dog overnights start at $25/dog per day
-
Cat visits start at $10/visit for 1 cat, $2 per additional cat
-
Pricing for other pet varieties available upon request
-
Walks/visits cancelled less than 24hrs in advance must be paid in full!
-
-
Payment for weekly walks will be due by 6pm Friday of each week, unless otherwise specified.
-
Sitters/walkers may be contacted directly between the hours of 8am-8pm WHILE ON THE JOB.
-
All communication must be in the form of text or email.
-
All “after-hours” communications must be directed to management.
-
-
If HTPCI has to cancel for any reason, client has the option of a full refund or credit towards future pet care.
-
Any scheduling or cancellations that are not covered by these policies will be decided on by HTPCI.
Click here to agree to this policy and fill out your pet profile!